Shipping Policy
We offer worldwide shipping to bring our quality pots directly to your doorstep. All orders are processed within 1-2 business days after payment confirmation, excluding weekends and holidays. Once your order is processed, you will receive a shipping confirmation email with a tracking number, allowing you to monitor your package’s journey from our warehouse to your home.
Shipping times vary depending on your location: domestic orders typically arrive within 3-5 business days, while international orders may take 7-14 business days, depending on customs processing and local delivery services. Please note that shipping times are estimates and may be delayed due to unforeseen circumstances, such as weather conditions, customs delays, or high order volumes. We are not responsible for delays caused by third-party carriers or customs authorities.
Shipping costs are calculated at checkout based on your location, package weight, and order total. We occasionally offer free shipping promotions for orders that meet a minimum purchase requirement—please check our website for current offers. For international orders, customers are responsible for any customs duties, taxes, or fees imposed by their country’s customs office. These charges are not included in the shipping cost and must be paid by the recipient upon delivery. We do not have control over these fees and cannot predict their amount. If you have any questions about shipping, please refer to our FAQ section or reach out through our website’s contact form.